Lifeline for Students Program

Lifeline North Coast (NSW)

Students train to be volunteers on the Lifeline Crisis Line and then volunteer to put into practice the training. The next training will be held in March 2021. This training could be an accredited course in any of the Humanity Degrees e.g psychology, social and community/welfare, nursing. This opportunity suits students enrolled in COM30001, HLT10595, SOY10114 and COM00471

Working on this project you will make a difference in Key Impact Area: Health and Disability; Sustainable Development Goal: Good Heath and Well-being (SDG 3).


Availability: Approved

Time required: 5 hours per week

Duration: Not yet defined

Gordon Street
Coffs Harbour
New South Wales

Requires face to face contact: Yes



To give counselling skills to students and increase the number of Lifeline telephone line volunteers in an attempt to answer all the lifeline callers by skilled Lifeline Crisis Supporters.


Satisfaction for the students and the Lifeline callers.

Needs to be addressed

To provide a unit of Counselling Skills for the students . To provide for the students with good communication/counselling skills before they leave university and go out into their chosen fields; plus more volunteers for Lifeline Crisis Line.

Commitment and ability to learn is a needed skill for this project.

Benefits to students

They would benefit by gaining counselling skills, by putting these into practice and therefore having more confidence as they go into their chosen workforce. They would also gain a great deal of satisfaction from the role of Lifeline Volunteer Crisis Support.


Southern Cross University

Each student would be provided with information prior to training and all students would also be interviewed. Therefore if any student was considered vulnerable due to personal factors we would not enrol them in the course. Careful consideration is always given to each applicant prior to being accepted for the training.


The training, the venue, the supervision and the workplace